Privacy Policy



Data Privacy Notice (End Customer Information)


Who We Are

Road Maintenance Services Limited (RMS) was formed in 1947 and provides surface treatments nationwide to both the public and private sector.


Contact Details of the Company

Road Maintenance Services Limited

Mowpen Brow

High Legh

Nr Knutsford


WA16 6PB


Contact Details of the Data Protection Officer

If you have any questions or concerns regarding the information, we hold on you, the use of your information or would like to discuss further, please contact


Why we Collect Information (Purpose of Processing)

The processing of data and this privacy notice relates to all end customer and client information processed within RMS.

Purpose Process Processing Special Categories of Personal Data
Contacting clients or prospective clients following enquiries regarding work or potential work. 6.1.b – processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Not applicable – no special category information processed
Contacting prospective candidates for roles advertised under the careers page on the website. 6.1.f – the processing is necessary for your legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests Not applicable – no special category information processed



How we Collect Personal Data

We process information received from our clients and prospective clients, in addition to members of the public. about career opportunities and also take enquiries from other businesses and members of the public. These records may include:

  • Basic details to allow us to provide a quotation of a service, such as name, address, and contact number.
  • Records of contact we have had with the client or candidate.
  • Complaint records.
  • Recruitment information


Recipients of Personal Data

Sometimes we may need to share the personal data of our end customers/ clients’ or candidates to subsidiary companies to allow for completion of contracts or the resolution of queries and/ or complaints.


Retention Periods

Retention period of your data you can request a copy of RMS’s General Data Protection policy from the Data Protection Officer.


Your Rights

Your Rights under Data Protection How to Exercise Rights
The right to be informed Read this Privacy policy about how we use your information/clients’ information
The right of access Contact our Data Protection Officer via and we shall respond to you within 30 calendars days of receipt of proper identification.
The right to rectification Contact our Data Protection Officer as above with any inaccuracies or queries
The right of erasure You have the right to request that we erase your personal data or the personal data of your customer, where we were not entitled under the law to process it at that time, or the personal data is no longer necessary for the purpose it was collected.


Contact with your request

The right to restrict processing Contact our Data Protection Officer as above with the request
The right to object You can withdraw your details for any job or mailing list at any time by using the unsubscribe link on the invitation email or contact our Data Protection Officer as above with the request


Your Right to Complain

We try to meet the highest standards when collecting and using personal information. We encourage people to bring concerns to our attention and we take any complaints we receive very seriously. You can submit a complaint at any time by contacting:
You always have the right to complain to our supervisory authority. We are based in the UK and our Supervisory Authority is the UK Information Commissioners Office, and more information can be found here:


Information Commissioner’s Office

Wycliffe House

Water Lane